This Privacy Policy explains how The North Solution (“North”, “we”, “our”, “us”) collects, uses, stores, and protects personal data when providing our Services. By using our Services, you agree to this Policy.
1. Who We Are
The North Solution is a marketing & growth agency based in the Netherlands. We provide marketing, advertising, and consulting services to clients across various industries.
2. Information We Collect
We may collect the following types of information:
- Business & Contact Information: name, company name, email, phone number, billing address.
- Account Access Information: credentials or access tokens you provide for ad platforms, analytics tools, or content systems.
- Payment Information: billing details required to process payments (processed securely via third-party providers).
- Usage Information: data on how you interact with our website, emails, or campaigns.
- Client Project Data: content, analytics, and marketing performance data needed to deliver Services.
3. How We Use Your Information
We use your information to:
- Provide and improve our Services (SEO, CRO, paid ads, content marketing, consulting).
- Communicate with you about projects, updates, and account matters.
- Process payments and manage billing.
- Analyze performance and optimize campaigns.
- Comply with legal obligations and resolve disputes.
We never sell your personal data.
4. Data Sharing
We may share information with:
- Trusted service providers (e.g., payment processors, hosting providers, analytics tools) strictly for business purposes.
- Advertising platforms (e.g., Google, Meta) when running campaigns on your behalf.
- Legal authorities if required to comply with applicable law.
All third-party providers are required to handle your data securely and in compliance with EU data protection standards.
5. Data Security & Retention
- We use appropriate technical and organizational measures to protect your data.
- Access is limited to authorized staff and service providers.
- We retain personal data only as long as necessary for the purposes described in this Policy, unless longer retention is required by law.
6. Your Rights (GDPR & EU Law)
As an EU-based company, North complies with the General Data Protection Regulation (GDPR). You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your personal data (“right to be forgotten”).
- Restrict or object to data processing in certain cases.
- Request transfer of your data to another service provider.
- Withdraw consent at any time (where processing is based on consent).
To exercise your rights, contact us at: [Insert Contact Email]
7. International Data Transfers
If data is transferred outside the EU/EEA (e.g., to service providers in other countries), we ensure adequate protection in compliance with GDPR (such as EU Standard Contractual Clauses).
8. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Improve website performance.
- Analyze visitor behavior.
- Support advertising campaigns.
You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will always show the latest version. Material changes will be communicated directly where appropriate.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
The North Solution
Email: help@thenorthsolution.com
Contact page
By using our Services, you acknowledge that you have read and understood this Privacy Policy.